Practical perspectives on shipping AI systems that work: what we build, what we learn, and what we'd recommend.
Uploading a PDF to an LLM takes seconds. Building a document process that is reliable, cost efficient and auditable is a completely different job.
Most people think document processing is simply uploading a PDF to an LLM. Step the same file through a single model call and through a staged pipeline, and watch where the cost, the reliability and the audit trail actually come from.
Companies with strict data privacy requirements used to be shut out of capable general-purpose AI. Open-weight models that run on your own infrastructure have nearly caught up, and here is what each capability tier asks for in hardware.
Every new model makes some of today’s AI work unnecessary. Here is how to build systems whose business value survives — and grows — when the technology improves, instead of having to start over.
When should AI make your existing process faster, and when should it redesign that process entirely? A practical guide to telling the difference, worked through the example of incoming customer requests.